The people behind Evolve.
Every call, every ticket, every project is handled by real people based on the Gold Coast and in Toowoomba. We're not a faceless helpdesk. We're the team that knows your name, your setup, and your business.
Daniel has grown from technician to leading the company. Oversees business development, strategic planning, and team development across both offices.
Daniel started with Evolve in 1999 as a computer technician and has grown with the business ever since - through Technical Services Manager and on to leading the company. He has seen Evolve grow from a small local team of five engineers to the organisation it is today.
With deep exposure to every form of server and network management, Daniel stays closely involved in technical consultation for our larger and longest-serving clients, alongside business development, strategic planning, and team development across both offices.
His training includes a Bachelor of Information Technology, MikroTik (MTCNA) and Microsoft (MCP) certifications, Sophos engineering and sales certifications, and VMware Technical Sales Professional.
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Joined in 2019 bringing deep experience across Linux, Mac, and Windows environments, software development, and networking. Thomas manages operations, resourcing, and internal processes.
Thomas came to Evolve after a varied career across the ICT industry - running his own IT company on the Gold Coast for eight years, providing technical support at Education Queensland, and managing systems and deployments for 170 staff across more than 20 sites at Villa World Limited, an ASX-listed property developer.
He joined Evolve in March 2019 as a System Administrator, stepped up to Technical Services Manager in 2021 with responsibility for the company's technical direction, internal systems, and security, and has been Operations Manager since 2024 - looking after resourcing, scheduling, and the internal processes and tooling that keep the team delivering consistently for clients.
His hands-on background spans Linux, Mac, and Windows environments, software development, virtualisation, database administration, and system deployment, backed by project management training and a range of vendor certifications.
Away from work, Thomas hosts Australia's longest-running and most popular Quake Live game servers - a self-taught labour of love in Linux, programming, and reverse engineering that has clocked up thousands of hours since 2014 - and tinkers on various home automation projects.
Fun fact: Thomas also chairs the body corporate committee of the complex he lives in, and along the way has built a solid understanding of strata management, the BCCM act and the unique challenges of community titles schemes.
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Manages the financial operations of the business, from budgeting and reporting through to commercial strategy and growth planning.
Richard brings decades of senior international business experience to Evolve, most recently seven years as Vice President and CFO for Asia-Pacific at Iron Mountain, with earlier leadership roles including Regional Director at Microsoft Business Solutions and both CFO and General Manager - Marketing & Strategy at Fuji Xerox New Zealand.
From a professional grounding in accounting, finance, and business information technology, his career spans executive roles across the technology sector - Managing Director of Imagetec Solutions, General Manager of LX Group, and COO positions at Seeing Machines and Simmersion Holdings. At Evolve he manages the financial operations of the business, from budgeting and reporting through to commercial strategy and growth planning.
As a leader, Richard encourages teams to embrace four core values - focus, planning, discipline, and dialogue - building success through a culture of performance, professionalism, collaboration, and operational excellence.
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Seb manages projects and delivers custom IT solutions with expertise in network infrastructure, cloud administration, and backup systems. Sees implementations through from scoping to handover.
Before joining Evolve, Seb spent more than four years as a Network and System Administrator providing tailor-made IT solutions for small and medium businesses across Belgium - work that built the adaptability, versatility, and people skills he brings to every engagement. His skillset spans network infrastructure deployment and maintenance, server and storage solutions, cloud administration, email migration, backup, and IT support.
After moving back to Australia and settling on the Gold Coast in 2018, he joined Evolve and was quickly promoted to Team Leader; today, as Implementations & Projects Manager, he sees projects through from scoping to handover. Passionate about innovative technologies, Seb enjoys finding the right tool for the job based on each client's specific needs, and holds a Bachelor of Information Technology along with Sophos, Veeam (VMTSP), and Cisco (CCNA) certifications.
Outside of work, he spends most of his free time enjoying the nature surrounding the Gold Coast - mountain biking and hiking.
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Managed IT infrastructure for Billabong's South East Asia division from 1998 to 2008 before joining Evolve in partnership. Drives strategic direction and maintains the long-standing client relationships that have kept the business growing.
From 1998 to 2008, Jay managed the IT infrastructure for the South East Asia division of international surf brand Billabong. After more than a decade in that role he saw that small and medium businesses were not being well served by outsourced IT, and joined Evolve to change that - driving the company's growth into one of South East Queensland's leading IT providers.
Jay enjoys the variety and challenge of working with successful businesses across many different industries to deliver IT solutions that support their growth. He holds a Bachelor of Information Technology from Griffith University, along with project management training and a range of vendor certifications.
Away from work, Jay loves travelling with his family to beachside locations, and is an avid surfer involved with North End Boardriders, one of Australia's best boardriding clubs.
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Manages accounts, invoicing, and procurement across the business. Ensures vendors, licensing, and purchasing run smoothly behind the scenes.
With Evolve since 2013, Aaron holds a degree in Information Technology and leads a team of engineers. Deep knowledge of the client base and the systems they rely on.
Aaron has been with Evolve since graduating school in 2013, growing alongside the company from Network Administrator to leading a team of engineers. Few people know the client base and the systems they rely on as well as he does.
He holds a Bachelor of Information Technology from Southern Cross University along with Microsoft certifications, and is known for exceeding expectations on both quality of work and customer service.
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Brings deep hardware knowledge alongside a Diploma in Management and IT Networking certification. Leads a team of engineers and tackles the most complex technical challenges.
Matthew has been in the computer industry since 2005, getting his start in his family's computer repair business and going on to complete projects for businesses across the Darling Downs. He joined Evolve's Toowoomba team in 2022.
He has completed a Diploma in Management and a Certificate in IT Networking, and brings a wealth of hardware knowledge and a drive to make end users' lives easier. As Team Leader he heads up a team of engineers and takes on the most complex technical challenges.
Matthew enjoys spending time with his wife and three kids, exploring new places, and playing video games.
Connect on LinkedInLeads a team of engineers, coordinating workloads, escalations, and client communications to ensure consistent service delivery and our response targets are met.
Monitors threats, manages security tooling, and ensures client environments meet compliance requirements. Keeps Evolve's security posture sharp across the board.
Jonathan joined Evolve as a trainee in May 2022 while studying a Bachelor of IT and a Bachelor of Business at Griffith University, moving through help desk support before stepping up to his current role as Security Analyst.
He now monitors threats, manages security tooling, and keeps client environments aligned with compliance requirements. With a strong interest in software development, he is always building on his technical depth.
Outside of work, Jonathan enjoys making coffee, working on home IT projects, and going to the gym.
Connect on LinkedInDesigns and architects IT solutions tailored to client needs. Works across infrastructure, cloud, and networking to deliver systems that are reliable and fit for purpose.
Delivers infrastructure projects from planning through to completion - migrations, rollouts, and upgrades executed on time and to spec.
Handles infrastructure, escalations, and project work across the client base. A reliable point of contact for technical problem-solving.
Mark is a systems administrator with more than 20 years of experience implementing, managing, and maintaining information systems across data centres and office environments, with a particularly strong background in Microsoft, VMware, and Dell technologies.
Before joining Evolve he held senior roles at Youi Insurance - managing and upgrading VMware infrastructure across multiple data centres - and at Medical Objects, where alongside day-to-day administration of servers, networking, and Veeam-based backup and disaster recovery, he developed company policies spanning ISO 27001, disaster recovery, risk management, and security.
Since joining Evolve in 2024, Mark has handled infrastructure, escalations, and project work across the client base - a reliable point of contact for technical problem-solving.
Connect on LinkedInManages client systems and infrastructure, handling day-to-day administration and contributing to larger project work.
Joined in 2020 with a software development background and Certificate III in Information, Digital Media and Technology. Manages client systems and infrastructure.
Jacob joined Evolve's help desk in early 2020 with a software development background, was promoted to Systems Administrator within a year, and stepped up to Senior Systems Administrator in 2026.
His work spans networks, servers, cloud platforms, and security - keeping clients' IT environments stable, secure, and fit for purpose, and planning changes so systems scale as the business grows. He takes a practical, problem-first approach, making sure technology supports how clients actually operate, and looks for every opportunity to automate the tedious, manual day-to-day jobs that slow businesses down.
An avid software developer focused on business logic, he holds a Certificate III in Information, Digital Media and Technology - and was once involved in a NASA-related project.
In his spare time, Jacob follows motorsports, works on software projects, runs game servers, and enjoys tenpin bowling.
Connect on LinkedInManages and maintains client environments, troubleshooting issues and delivering project work across a range of industries.
Focused on setting up business systems in the most efficient way possible. Handles deployments, configurations, and ongoing system optimisation.
Kyle joined the team in August 2017 and thrives on setting up business systems for clients in the most efficient way possible - deployments, configurations, and ongoing optimisation.
When he is not at work, Kyle is usually tinkering with technology related to online gaming.
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Maintains and supports client infrastructure, handling day-to-day administration and contributing to larger rollout projects.
Tom brings more than six years of IT experience specialising in system administration, networking, and security. Before Evolve he spent two years as a Field Engineer with global IT services firm Unisys - troubleshooting PCs, servers, networks, and software in the field while mentoring junior engineers - and ran the complete IT infrastructure for an Australian photography business.
Since joining Evolve in 2024 his work has covered the full breadth of client infrastructure: hardware and software lifecycle management, network design and monitoring, telephony from handset deployment to call flow design, automated security patching and vulnerability remediation, and backup, disaster recovery, and business continuity planning.
He holds a Kaseya IT Glue certification, and approaches every job with the same goal - secure, scalable, efficient IT, delivered collaboratively.
Connect on LinkedInBridges the gap between front-line support and systems work, handling helpdesk requests alongside infrastructure administration.
Manages client environments and troubleshoots issues, working across helpdesk support and systems administration.
Provides front-line support to clients, handling requests and ensuring issues are resolved or escalated promptly.
Joined in 2022 with a Bachelor of Information Technology. Provides front-line hardware and software support, and is often the first point of contact for clients.
Kandima (Kandi) came to Evolve with around 15 years of front-line IT support experience - 13 of them as a Service Desk Engineer at Wyndham Destinations, providing hardware and software support to more than 500 employees across Asia Pacific, followed by a System Engineer role at BUSY At Work.
She holds a Bachelor of Information Technology, and her strengths lie in identifying and analysing problems through to resolution, and engaging clients to properly understand the issue at hand. Since joining Evolve in March 2022 she has often been the first point of contact for clients, delivering exceptional IT support with a smile.
When not at work, Kandi enjoys spending time with family and friends, singing, nature walks, and sci-fi shows.
Connect on LinkedInHandles helpdesk requests across cloud and on-premises environments, with a focus on clear communication and quick resolution.
Supports clients with day-to-day IT issues, providing responsive and reliable front-line assistance.
Delivers front-line support, triaging incoming requests and ensuring clients get the help they need quickly.
Learning the ropes across helpdesk, systems, and infrastructure. Building hands-on experience under the guidance of the wider team.
Responsible for maintaining and optimising client systems, ensuring smooth operation and addressing technical issues.
Wayne is an experienced IT support technician with eight years in the field, bringing particular strengths in databases and SQL alongside strong analytical and management skills.
He holds a Diploma of Information Technology (Networking) from the Gold Coast Institute of TAFE at Coomera, with a focus on systems, networking, and LAN/WAN management. At Evolve he is responsible for maintaining and optimising client systems, ensuring smooth operation and addressing technical issues as they arise.
Connect on LinkedInWhat drives us.
Good enough isn't. We set a high bar for the work we deliver, the systems we manage, and the advice we give. If we wouldn't run our own business on it, we won't recommend it for yours.
Technology doesn't stand still and neither do we. We stay current, we stay curious, and we bring that energy to every client relationship, whether it's a five-person office or a multi-site operation.
When we say we'll fix it, we fix it. When something goes wrong, we own it. Honest reporting and no finger-pointing. That's how trust gets built, one commitment at a time.
Your time matters. Your budget matters. Your staff's frustration with a printer that won't connect matters. We treat every request with the same care, regardless of size.
Want to meet the team in person?
Start with a conversation.